Cybertruck Owner Claims Tesla Pulled a Fast One – Bought Winter Tires but Received Full Set with Wheels and Sensors

Imagine heading to a Tesla Service Center expecting four tires and leaving with a fully mounted winter wheel package—wheels, TPMS sensors, installation and all—for the same price. That’s exactly what happened to Ken, a Cybertruck owner from Kansas, and he’s still trying to figure out whether it was a mistake or a hidden bonus.

Surprise

Ken initially ordered four Goodyear DuraTrac RT winter tires for his Tesla Cybertruck through the Tesla app. The total cost? $1,940—exactly the price for four individual tires, according to the Tesla online shop. No mention of wheels, sensors, or installation.

Planning to simply pick up the tires and store them for winter, Ken booked a service appointment just for pickup—no installation needed. Tesla’s service team confirmed the plan. Easy enough, right?

Well, things took an unexpected turn.

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When Ken arrived at the service center, the staff asked a puzzling question: Did he want the wheels, tires, and TPMS sensors loaded separately into the truck bed or assembled?

Wait, what?

Ken was shocked. He thought he had just bought tires, not an entire winter wheel set. But according to Tesla’s staff, he was receiving the complete package—including wheels and installation. At no extra cost.

They offered to mount and balance everything right there, and within a short wait, Ken’s Cybertruck was rolled out with four fully mounted winter wheels ready to go.

Confusion

Now here’s where things get even more interesting.

Tesla clearly sells two different products on its website:

Product	What’s Included	Price
Goodyear DuraTrac RT Tire	1 tire only	$485 each / $1,940 for four
Cybertruck Winter Tire & Wheel Package	4 tires, 4 wheels, 4 TPMS sensors	$3,250

Ken only ordered the first one—the tire-only option. In fact, Tesla explicitly states on its site that installation isn’t included and that the tires come without wheels or sensors.

So how did he end up with the premium $3,250 package?

Oversight?

There’s a good chance this was a logistical mix-up on Tesla’s end. But Ken isn’t complaining. He used store credits from a previous PowerShare install rebate, so in his mind, it was free either way. What he didn’t expect was to walk away with such a high-value package.

Tesla’s product page and order process certainly didn’t mention any wheels or free installation. No wonder Ken and many others assumed they were just buying tires.

Reactions

The Cybertruck Owners Club forum lit up after Ken shared his experience. Most users were just as baffled—and impressed.

One member wrote, “That has to be a $1,000 mistake on Tesla’s part, to your benefit!”

Another commented, “Someone definitely messed up. It’s clear you should’ve only gotten the rubber.”

And a third posted a screenshot comparing the two offerings, showing the clear price and component difference between the tire-only and full wheel package.

Possibilities

Could this be Tesla quietly changing its policy? Maybe Tesla is simplifying things for Cybertruck owners, knowing that mounting winter tires can be a hassle. Offering the full wheel set could be a way to streamline the process—even if it’s not listed publicly.

Or maybe it really was just a mistake.

Either way, Ken’s story is a win for transparency (or lack thereof), a curious case of corporate generosity, and a pretty sweet deal for a Cybertruck owner preparing for winter.

Whether this was a one-off slip or part of a larger shift in Tesla’s delivery operations remains to be seen. If you’re a Cybertruck owner considering new tires, maybe now’s the time to test your luck. Just be sure to read the fine print—or don’t, and hope for a surprise.

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